Terms of service

Last updated October 17, 2026

These terms are between you and Tended, an assumed name of Alex Sears, CPA, LLC, Katy, Texas ("Tended", "we", "us"). They apply when you sign up for or buy any Tended service. Questions go to [email protected].

Your lawn plan is a monthly subscription

• Card saved at sign-up. We save your card through Stripe when you sign up. Nothing is charged then.
• First visit charged after it's done. The first visit price is charged once that visit is finished.
• Then monthly. Your monthly price starts a month after your first visit and is charged to the saved card each month.
• Lawn care is billed every month, all year. The visits are spread over twelve equal payments, so you pay in months with no visit too.
• Mowing is billed March to October only, the months it runs.
• Mosquito treatment (in Total Yard) is billed May to October only.
• Add-ons such as Protect, flower bed care and the yearly soil test are billed monthly or yearly on the same card, at the price shown when you add them.
• Before we open. Sign-ups before opening day, February 1, 2027, reserve a start. Nothing is charged before your first visit.

Prices

• We show your price before you pay anything. Lawn care is priced from your measured lawn. If the lawn turns out to be a different size on the first visit, we tell you the corrected price before we charge it.
• We may change a price with at least 30 days' notice by email or text. If you don't want the new price, you can cancel before it starts.
• Sales tax is added where Texas requires it.

Cancelling

• There is no contract. Cancel any time online from your account page, with one button, or by emailing [email protected].
• Cancelling stops billing after the current month. You won't be charged for any later month, and there is no cancellation fee.
• Charges for visits already done, and for the current month, are not refunded.

The free street year

• For a small number of neighbors, we care for the front lawn free for twelve months: six fertilizer visits from February to October, with a photo report after each one.
• In return you let us film and photograph the front lawn about once a month. House numbers are never shown. A small yard sign is optional.
• You must own the home, or have the owner's OK.
• No card is needed and nothing is charged. It doesn't turn into a paid plan unless you sign up for one. Either of us can end it any time.

Founding 50

The first 50 customers on a paid lawn plan who stay with us for 12 months get months 11 and 12 of their first year free. The credit is applied automatically. If the plan is cancelled before month 11, no credit applies.

Referral rewards and neighbor pricing

• When a neighbor signs up with your share link, their first visit is free, and you get the reward shown on your account page once they become a customer.
• You never have to post a review or rating to earn a reward.
• When you and at least two neighbors within 1,000 feet of your home are customers, each plan drops $10 a month while all three stay customers.

Plants and holiday decor

• Plants are charged after we plant them, on your saved card, or paid at booking. Prices include the plant, any pot, delivery and planting. Sales tax is added.
• Holiday decor and lights are charged after each set-up visit, or paid at booking. We bring the decor and lights, set them up and take them down on the dates shown. They stay ours.
• Anything going in the ground waits for the utility lines to be marked.

Weather and scheduling

We time visits to the season and to the weather. Rain, freezes, high wind or a product label can move a visit. We reschedule as soon as conditions allow, and a reschedule doesn't change your monthly price.

Your part

• Give us access to the yard on visit days: gates unlocked and pets inside.
• Tell us about sprinkler heads, buried lines, invisible fences and anything else we could hit.
• Keep people and pets off a treated lawn until we tell you it's dry.
• Water the lawn. We set and check your sprinkler run times, but we don't water.

Our limits

• We follow every product label and do careful work, but a lawn is alive and results vary. We can't promise a specific result.
• We aren't responsible for things we don't control, such as drought, freezes, flooding, watering, damage that was there before us, or pests and disease that show up between visits.
• If we damage something, tell us within 7 days. We'll repair it or pay for the repair.
• Apart from that, our total responsibility for any claim is limited to what you paid us in the 3 months before it, except where Texas law doesn't allow this limit.

Other terms

• Texas law applies. If something goes wrong, email us first and we'll try to fix it directly.
• If we change these terms, we'll update the date at the top and email customers about changes that matter before they take effect.
• How we handle your information is in our privacy policy.